A/H Black Hat
We want our AlligatorHorses to go to good, caring homes and we want them to give you the best possible experience. We do our best to handcraft superior knives and test them thoroughly before they go off into the world, but your feedback is an important way for us gauge performance and make improvements as needed. If you have any issues, concerns or questions, please contact us.
We unequivocally guarantee our craftsmanship and materials. We strive to make tough, capable knives and if there is any issue we will work with you to reach a solution. If there is any defect in materials or craftsmanship we will offer complimentary repair, credit or refund.
That being said, no knife is immortal. To get optimal performance a certain amount of maintenance and care is required.
Your Pledge: (please recite out loud)
I do solemnly pledge to care for my AlligatorHorse. I will keep it clean, I will keep it sharp. I will not abuse it, use it as a pry bar or throw it, and I will do my very best not to drop it. I will use it safely, I will use it as intended, I will use it every chance I get.
We cannot be held responsible for things such as neglect, misuse or abuse.
We offer free shipping within the U.S.
Shipping Time - U.S.
We require 5 business days to prepare your shipment. Delivery times vary by location and are not guaranteed. Typically it takes 3-5 business days to receive your order after it is shipped.
Shipping Time - International
We require 5 business days to prepare your shipment. Please allow 14 - 21 business days to receive your order after it is shipped. We cannot guarantee International delivery times due to customs. NOTE: You will be responsible for additional costs of duties/taxes assessed by the government upon delivery.
You will receive an email with tracking info once your order is processed and packaged for shipment.